SHIPPING POLICY

Please allow up to 14 days for your stock product to arrive for UK orders - please expect longer for international orders. Bespoke items can take longer but individual shipping terms will be discussed during bespoke order placement. 

RETURN & EXCHANGE POLICY

We hope that you are happy with your product, however if you find yourself wanting to send back your item(s), we accept returns within 30 days of your receipt of the product. We aim to give you your refund back within 14 days of us receiving the returned product. 

 

Please send an email requesting returns to hannah@thewirksworthpotterycompany.co.uk